INFORMATION WE COLLECT AND HOW WE USE IT
You may choose to provide personal information (such as your name, address, telephone
number and email address) on this Site ("Personal Information"). Here are some of
the ways you may provide Personal Information and the types of Personal Information
you may submit. We also tell you how we may use your Personal Information.
You can create an account on this Site, which includes Personal Information (such
as your contact information), parking facility preferences and your payment information
Parking Reservations and Parking Passes
On this Site, you may also make a parking reservation (and optionally pre-pay for
the reservation), initiate a monthly parking pass or conduct other parking-related
transactions. When making such reservations and transactions, you will need to provide
us with Personal Information (such as your contact information) and your payment
information unless you have previously provided the necessary information in your
If you email us through the "Contact Us" link (or similar feature) on this Site,
we may ask you for Personal Information such as your name and email address so we
can respond to your questions and comments. Please note that your submissions may
not receive a response. We will not use the information provided to contact you
for marketing purposes unrelated to your request unless you agree otherwise.
Questionnaires and Surveys
We may ask visitors to the Site to complete online surveys and opinion polls about
the Site and our parking services, which may allow you to submit a written account
about your experiences with us or your opinion about our services ("Testimonial").
Any Personal Information collected in the survey, poll or Testimonial will be used
the Testimonial, along with your first name, may be publicly posted on the Sites
and used in our marketing or promotional materials. We may use additional Personal
Information in connection with posting or using your Testimonial, but we will obtain
your authorization if we disclose more than your first name in association with
When you visit this Site, we automatically collect certain information about how
you use and navigate the Site ("Site Usage Information"). Site Usage Information
includes, for example, the number and frequency of visitors to each web page; the
length of their stays; the type of browser each visitor is using to view the Site;
the type of operating system each visitor is using; the domain name of each visitor's
Internet service provider; the IP address of the computer, mobile phone, or other
device ("Device") used to access the Site; the address (or "URL") of the web site
that the visitor came from before visiting the Site; which pages were visited on
the Site; what was clicked on; and certain other available information. An IP address
is a number that is automatically assigned to your Device whenever you access the
Internet, which our web servers use to determine where to send the information your
Device requests. When you request pages from the Site, our servers log your IP address
as well as information about your activities on those pages. By collecting this
information, we can learn how to best tailor the Site to our visitors.
To collect this Site Usage Information, the Site may utilize
cookies, web beacons, embedded scripts or similar technologies.
us, for example, whether you've visited us before or if you're a new visitor and
to help us identify Site features in which you may have the greatest interest. Cookies
may enhance your online experience by saving your preferences while you are visiting
the Site. The "help" portion of the toolbar on most browsers will tell you how to
stop accepting new cookies, how to be notified when you receive a new cookie, and
how to disable existing cookies. Remember though, without cookies, you may not be
able to take full advantage of all Site features.
Certain pages on this Site may contain "web beacons" (also known as Internet tags,
pixel tags and clear GIFs). These web beacons allow us and our applicable third
party service providers to obtain information such as the IP address of the Device
that downloaded the page on which the beacon appears, the URL of the page on which
the beacon appears, the time the page containing the beacon was viewed, the type
of browser used to view the page, and the information in cookies set by us or our
applicable third party service provider.
An embedded script is programming code that is designed to collect information about
your interactions with the Site, such as the links you click on. If used by us,
the code is temporarily downloaded onto your Device from our web server or a third
party service provider, is active only while you are connected to the Site, and
is deactivated or deleted thereafter.
Use of Personal Information
we may also use Personal Information: (1) to process your registration with the
Site, including verifying your e-mail address is active and valid; (2) to process
your parking transactions including reservations or monthly parking pass orders;
(3) to provide you with communications about our promotions or request your participation
in a survey regarding our services; (4) to inform you of changes in our services
that may affect you (e.g., construction alerts); (5) to provide you with information,
services or process transactions that you have requested or agreed to receive; (6)
to improve the Sites or our services and for internal business purposes; (7) to
contact you with regard to your use of the Site and, in our discretion, changes
to the Site's policies; and (8) for other purposes disclosed at the time you provide
INFORMATION WE SHARE
We do not sell or otherwise disclose Personal Information about our Site visitors,
Personal Information, provided by visitors to the Site with service providers we
have retained to perform services on our behalf. These service providers are contractually
restricted from using or disclosing the information except as necessary to perform
services on our behalf or to comply with legal requirements.
We may offer sweepstakes, contests, and other promotions ("Promotion") through the
Site that may require registration. By participating in a Promotion, you are agreeing
to the terms, conditions or official rules that govern that Promotion, which may
contain specific requirements of you, including, except where prohibited by law,
allowing the sponsor(s) of the Promotion to use your name, voice and/or likeness
in advertising or marketing associated with the Promotion. If you choose to enter
a Promotion, Personal Information may be disclosed to third parties or the public
in connection with the administration of such Promotion, including, without limitation,
in connection with winner selection, prize fulfillment, and as required by law or
permitted by the Promotion's official rules such as on a winners list.
We may share non-personally identifiable information, such as aggregated user statistics,
with third parties.
In addition, we may disclose information about you, including Personal Information,
to third parties in the following circumstances: (1) if, based on our good faith
opinion, we are required to do so by law or legal process; (2) at the request of
law enforcement authorities or other government officials; or (3) when we believe
disclosure is necessary or appropriate to prevent harm or financial loss, in connection
with an investigation of suspected or actual illegal activity, or to enforce the
other policies applicable to the Site. We may also use IP addresses, to identify
users, and may do so in cooperation with copyright owners, Internet service providers,
wireless service providers or law enforcement agencies in our discretion. Such disclosures
may be carried out without notice to you.
We may also share Personal Information with third parties as part of a frequent
flyer or similar loyalty program when you provide your frequent flyer or similar
loyalty program account number to us for this purpose.
We also reserve the right to disclose and transfer all information related this
Site, including Personal Information: (1) to a subsequent owner, co-owner or operator
of the Site or applicable database; or (2) in connection with a corporate merger,
consolidation, restructuring, the sale of substantially all of our stock and/or
assets or other corporate change, including, without limitation, during the course
of any due diligence process.
CHANGING YOUR INFORMATION, PREFERENCES AND SUBSCRIPTIONS
You are responsible for maintaining the accuracy of the information you submit to
us, such as your contact information provided as part of registration. The Site
may allow you to correct or update Personal Information you have provided through
a registration form on the Site or otherwise. We will make good faith efforts to
make requested changes in our then active databases as soon as reasonably practicable.
When you edit Personal Information or change your preferences on the Site, information
that you remove may persist internally for our administrative purposes. Also, please
note that it is not always possible to completely remove or delete all of your information
from our databases and that residual data may remain on backup media or for other
You may cancel or modify your subscriptions to e-mails you have elected to receive
from the Site by following the instructions contained within an e-mail you receive
from the Site. The Site may also allow you to update your preferences on an "account"
or similar page of the Site. Please note that we reserve the right to send you certain
communications relating to your account or use of the Site, such as administrative
and services announcements and these transactional account messages may be unaffected
if you choose to opt-out from marketing communications.
CONSENT TO TRANSFER INFORMATION TO THE UNITED STATES
This Site is operated in the United States. If you are located in the European Union,
Canada or elsewhere outside of the United States, please be aware that information
we collect will be transferred to and processed in the United States. By using the
Site or providing us with any information, you consent to this transfer, processing
and storage of your information in the United States, a jurisdiction in which the
privacy laws may not be as comprehensive as those in the country where you reside
and/or are a citizen.
THIRD PARTY CONTENT AND LINKS TO THIRD PARTY SITES
We provide links to other web sites for your convenience and information. These
other web sites may set cookies on your browser, independently collect data or solicit
Personal Information and may or may not have their own privacy policies in place.
We recommend that you note when you leave this Site and that you review the privacy
policies when you visit any linked web sites. We are not responsible for the content
of linked sites or any use of the sites.
This Site may contain content that is supplied by a third party, and those third
parties may collect Site Usage Information and your Device Identifier when web pages
from the Site are served to your browser.
This Site is not directed to children under the age of thirteen (13) and we do not
knowingly collect Personal Information from children under the age of thirteen on
this Site. If we become aware that we have received Personal Information from a
visitor under the age of thirteen on the Site, we will delete the information from
HOW WE PROTECT PERSONAL INFORMATION
Our goal is to protect your Personal Information submitted to us through this Site.
We maintain reasonable administrative, technical and physical safeguards to protect
against loss, misuse or unauthorized access, disclosure, alteration or destruction
of the Personal Information you provide on our Site. We instruct our employees with
access to your Personal Information that it must be used only in adherence with
misuse customer Personal Information are subject to disciplinary action.
Please note that information you send us electronically is not necessarily secure
when it is transmitted to us. We suggest that you do not use unsecured electronic
methods to communicate with us if your communication is very sensitive or includes
highly confidential information such as a credit card number.
Any changes will be effective immediately upon the posting of the revised Privacy
Policy. However, we will not, without your consent, use Personal Information about
you in a manner materially different than what was stated at the time it was collected.
HOW TO CONTACT US