Hartsfield Jackson Airport Guide | Preflight Airport Parking
Atlanta Hartsfield Jackson Airport Guide


At PreFlight Airport Parking ATL, we have been helping travelers enjoy easier trips through Hartsfield-Jackson Atlanta International Airport for more than 10 years. We help over 120,000 travelers each year. Our convenient off-airport parking, complimentary shuttle service, and helpful vehicle amenities give travelers an alternative to navigating busy on-airport parking facilities.

Through our years of serving ATL travelers, we have learned what passengers need to know before heading to one of the world’s busiest airports. Whether you are looking for parking near Atlanta Airport, trying to find your concourse, deciding where to eat or preparing for a connection, this Atlanta Airport guide can help make your next trip easier.

Hartsfield-Jackson Atlanta Airport at a Glance

Hartsfield-Jackson Atlanta International Airport, commonly called ATL or Atlanta Airport, is located approximately 10 miles south of downtown Atlanta. The airport serves more than 100 million passengers annually and offers nonstop service to more than 160 domestic and 80 international destinations. More than 63,000 people work across the airport campus. 

ATL has two main terminal buildings:

  • The Domestic Terminal

  • The Maynard H. Jackson Jr. International Terminal

After security, passengers use seven concourses:

  • Concourse T

  • Concourse A

  • Concourse B

  • Concourse C

  • Concourse D

  • Concourse E

  • Concourse F

The Plane Train and pedestrian walkway connect every concourse. It is important to understand that your terminal is where you check in, drop off luggage, and enter security, while your concourse and gate determine where your flight boards. 

Before leaving for Atlanta Airport, confirm:

  • Your operating airline

  • Whether you should use the Domestic or International Terminal

  • Your concourse and gate

  • Your flight and boarding time

  • Your airline’s checked-baggage deadline

  • Current ATL security wait times

  • Road, construction or weather conditions

  • Restaurant hours if you plan to eat

Pay close attention to the operating airline listed on your itinerary. A codeshare flight may be sold by one airline but operated by another, which can affect where you check in.

Fun Facts About Atlanta Airport

ATL began in 1925 when the City of Atlanta leased 287 acres of an abandoned automobile racetrack and developed it into an airfield called Candler Field. The airport later became Atlanta Municipal Airport. Its present name honors former Atlanta mayors William B. Hartsfield and Maynard H. Jackson, whose leadership helped expand the airport. 

Additional facts include:

  • ATL was the first airport in the world to serve more than 100 million passengers in one year.

  • The airport covers approximately 4,700 acres and has five runways.

  • Hartsfield-Jackson has been the world’s busiest airport during most years since 1998.

  • Delta Air Lines operates its largest hub at ATL.

  • The airport celebrated its centennial in 2025.

  • ATL’s airport art program includes permanent exhibits, rotating displays and musical performances throughout the terminals and concourses. 

How Early Should You Arrive at Atlanta Airport?

Hartsfield-Jackson recommends arriving:

  • At least two hours before a domestic flight

  • At least three hours before an international flight

The airport identifies approximately 5–9 a.m. as one of its busiest daily security periods. Holidays, long weekends and major Atlanta events may require even more time. Travelers using off-airport ATL parking should also include time to park, unload luggage, ride the shuttle, check bags and reach the security checkpoint. 

PreFlight travel tip

Set your PreFlight reservation time for when you plan to arrive at the parking facility, not your flight’s departure time.

Your schedule should include time for:

  • Driving to PreFlight

  • Entering and parking

  • Loading your luggage onto the shuttle

  • Traveling to the airport

  • Checking bags

  • Completing security screening

  • Riding the Plane Train or walking to your concourse

  • Reaching the gate before boarding begins

Planning to eat before your flight? Add another 30–60 minutes, particularly if you want a sit-down meal.

Understanding Atlanta Airport’s Terminals and Concourses

One of the most common sources of confusion at ATL is the difference between its two terminals and seven concourses.

Domestic Terminal

The Domestic Terminal is divided into:

  • Domestic North

  • Domestic South

Domestic North and South refer primarily to airline ticket counters, check-in areas and baggage claim—not separate groups of gates.

Delta generally uses the Domestic South side, while many other domestic airlines check in on the North side. Airline assignments can change, so confirm where your operating airline is located before arriving.

After passing through security, passengers can use the Plane Train or pedestrian walkway to reach any concourse.

Maynard H. Jackson Jr. International Terminal

The International Terminal is located at:

2600 Maynard H. Jackson Jr. Boulevard
Atlanta, GA 30354

It has its own roadway entrance and is separate from the Domestic Terminal. Travelers departing the United States are generally instructed to check in at the International Terminal, although airline-specific procedures may differ. 

International flights may use Concourse E or F. However, an international destination does not automatically guarantee that check-in or departure will use one specific concourse. Confirm the terminal and gate with your airline.

Concourse T

Concourse T is closest to the Domestic Terminal and can often be reached without riding the Plane Train.

It includes:

  • Delta, American and United gates

  • Delta Sky Club

  • American Airlines Admirals Club

  • United Club

  • Restaurants, coffee shops and grab-and-go options

  • Nursing facilities

  • Service-animal relief area

Concourse A

Concourse A is used heavily by Delta and includes restaurants, shops and two Delta Sky Club locations.

Dining options include local and national concepts such as Varasano’s Pizzeria, Cat Cora’s Kitchen, TAP and P.F. Chang’s.

Concourse B

Concourse B primarily serves Delta flights and includes a Delta Sky Club, Minute Suites, restaurants, shops and passenger services.

Paschal’s Southern Cuisine is one of the most recognizable Atlanta dining options in this concourse. 

Concourse C

Concourse C serves Delta and several other airlines. It includes a large centerpoint dining area, coffee shops, quick-service restaurants and a Delta Sky Club.

Dining choices include LongHorn Steakhouse, Carrabba’s Italian Grill, The Varsity and Sweet Georgia Juke Joint. 

Concourse D

Concourse D serves multiple airlines and has upper and lower gate areas. Allow extra time to locate your gate because some sections require escalators or elevators.

It includes restaurants such as Chicken + Beer, Grindhouse Killer Burgers, Mustard Seed BBQ and Atlanta Braves All-Star Grill. It is also home to ATL’s newest Delta Sky Club, which opened at D Centerpoint in 2025. 

Concourse E

Concourse E serves domestic and international flights and provides access to U.S. Customs and Border Protection facilities for certain international arrivals.

It includes:

  • Delta Sky Club

  • The Centurion Lounge

  • Interfaith chapel

  • Restaurants, bars and shops

  • Minute Suites

  • Service-animal relief area

Concourse E is also home to One Flew South, one of ATL’s best-known airport restaurants.

Concourse F

Concourse F connects directly to the International Terminal and serves many international flights.

It includes:

  • Delta Sky Club

  • The Club at ATL

  • Minute Suites

  • International restaurants and shops

  • Interfaith chapel

  • Sensory room

  • Nursing facilities

  • International Arrivals and Customs areas

Ecco, Jekyll Island Seafood Company and several quick-service restaurants are located in the Concourse F area. 

Connecting Between Concourses at ATL

The Plane Train

The Plane Train is ATL’s underground automated people mover. It operates 24 hours a day and connects the Domestic Terminal with Concourses T, A, B, C, D, E and F. 

Trains arrive frequently, but the stations and cars may be crowded during peak periods.

Pedestrian Walkway

Passengers can also walk between concourses through the Transportation Mall. The entire route includes airport art installations and exhibits.

Walking can be useful when:

  • You have a long layover

  • The train is crowded

  • You want to exercise between flights

  • You have time to explore the airport artwork

The distance from one end of ATL to the other is significant. Use the Plane Train when you have a short connection or are traveling with children, heavy luggage, or limited mobility.

Connection tips

  • Check your new gate before leaving your arriving concourse.

  • Follow signs for the Plane Train rather than exiting to baggage claim.

  • Do not leave the secure area unless necessary.

  • Allow more time when connecting to or from an international arrival.

  • Continue checking your airline app because ATL gates can change.

International Arrivals and Connections

Passengers arriving from another country without U.S. preclearance must generally:

  1. Proceed through immigration.

  2. Collect checked luggage.

  3. Clear customs.

  4. Recheck luggage if connecting.

  5. Follow signs to the Plane Train or pedestrian walkway.

  6. Continue to the departure concourse.

Atlanta-bound international passengers leave through the International Terminal Arrivals Hall. Connecting passengers are directed toward baggage-recheck counters and onward concourse transportation. 

Travel tip: Keep medication, travel documents, chargers and at least one change of clothing in your carry-on. International connections can be affected by immigration lines, luggage delivery, customs and gate changes.

Parking Near Atlanta Airport

PreFlight Airport Parking ATL is located at:

4000 Global Gateway Connector
College Park, GA 30337

PreFlight offers convenient short- and long-term off-airport parking near Hartsfield-Jackson with complimentary shuttle transportation and pickup directly from your vehicle. The shuttle ride to ATL generally takes approximately 7–10 minutes under normal traffic conditions. 

Reserve ahead to compare available parking types, secure your space, and access the best available rate for your travel dates.

PreFlight ATL Parking Options

Covered Domestic Self Park

Covered Domestic Self Park offers shaded parking for travelers using the Domestic Terminal. Covered customers receive priority during shuttle pickup and drop-off.

Covered International Parking

Covered International Parking is specifically designated for International Terminal travelers.

Guests using this service must:

  • Make a reservation for the International Covered option

  • Follow signs to the designated international section

  • Park in Rows R, S, V or W

  • Use the designated international shuttle service

International shuttles leave PreFlight on the hour and 30 minutes after each hour. 

Uncovered Domestic Self Park

Uncovered Domestic Self Park provides outdoor parking with pickup and drop-off directly at your vehicle.

Follow signs to the ACTIVE parking row when arriving. This identifies the row where shuttles are currently loading passengers. 

How PreFlight ATL Parking Works

  1. Make a reservation online or through the PreFlight app.

  2. Set the reservation time for when you expect to reach the parking lot.

  3. Scan your reservation barcode at the entrance.

  4. Follow signs to the parking type selected on your reservation.

  5. Scan again if entering the covered parking section.

  6. Park in the designated active row or international section.

  7. Wait beside your vehicle with your luggage.

  8. The shuttle driver will pick you up directly from your vehicle.

  9. Keep the red locator slip provided by the driver.

  10. After your trip, use the locator slip, website or app for return instructions and real-time tracking.

  11. The shuttle will return you directly to your vehicle.

  12. Scan your reservation when leaving the facility. 

Take a photo of your locator slip in case the paper copy is misplaced.

PreFlight ATL Shuttle Information

Domestic shuttles generally run every 7–10 minutes, and real-time shuttle tracking is available through the PreFlight website and app. Traffic, construction and airport congestion may affect travel and wait times. 

Domestic Terminal return pickup

After collecting your luggage:

  1. Follow signs past baggage claim.

  2. Continue to the Ground Transportation Center.

  3. Look for Space D3.

For pickups between midnight and 7 a.m.:

Call: 404-767-8000
Text: 312-533-8796

When texting, include:

  • “Terminal domestic”

  • The number of passengers in your party

International Terminal return pickup

International Terminal pickup is available for guests who reserved the International Covered parking option and parked in the designated international rows.

After collecting your luggage:

Call: 404-767-8000
Text: 312-533-8796

Include:

  • “Terminal international”

  • The number of passengers

International service operates on the hour and 30 minutes after each hour. 

Important international parking reminder

Do not reserve domestic parking and expect direct International Terminal shuttle service. International guests must use the designated Covered International parking section to avoid transportation delays and possible additional charges.

PreFlight ATL Amenities

PreFlight ATL offers:

  • Complimentary airport shuttle service

  • Pickup and drop-off directly at your vehicle

  • Luggage assistance

  • Public restrooms

  • Tire-inflation assistance

  • Battery jump-start assistance

  • EV charging availability

  • Wheelchair-accessible shuttle availability

  • Real-time shuttle tracking

  • Gated parking

  • Covered and uncovered parking choices 

EV charging is provided through 120-volt outlets, based on availability. Drivers must bring their own compatible charging cable.

Travelers who need a wheelchair-accessible PreFlight shuttle should call 404-767-8000 at least 24 hours before arrival so the appropriate vehicle can be prepared.

PreFlight ATL is cashless. Bring a credit or debit card for additional charges. When a trip extends beyond the reservation, pay the difference when exiting rather than making a second reservation.

PreFlight Frequent Parker Program

PreFlight members can receive:

  • $5 off their first eligible stay

  • One point for every dollar spent

  • Points redeemable toward free parking

  • Access to parking promotions

  • Easier stay and reservation tracking 

Atlanta Airport TSA Security Information

ATL’s live security page provides estimated wait times for:

  • Domestic Main Checkpoint

  • Domestic North Checkpoint

  • Domestic Lower North Checkpoint

  • Domestic South TSA PreCheck Checkpoint

  • International Main Checkpoint

The estimates update frequently, but conditions can change while you are traveling to the airport. Check the security page before leaving home and again after arriving at PreFlight.

Checkpoint schedules and lane availability may change based on passenger volume, construction and TSA staffing. Do not rely solely on an older list of posted operating hours.

Choosing a checkpoint

In the Domestic Terminal, passengers may be directed to a checkpoint that is different from the side where their airline’s check-in counter is located. Once through security, every concourse can be reached by the Plane Train.

The Domestic South checkpoint is currently designated for TSA PreCheck. Travelers without PreCheck should follow signage to one of the general-screening checkpoints. 

Before entering security

Have the following ready:

  • Boarding pass

  • REAL ID-compliant license, passport or another accepted ID

  • Liquids packed according to TSA requirements

  • Electronics positioned for easy access when necessary

  • Medication in your carry-on

  • Food packed so it can be inspected

  • Coats, belts and other items ready for the appropriate screening lane

TSA Cares

TSA Cares offers additional checkpoint support for travelers with disabilities, medical conditions and other special circumstances.

Request assistance at least 72 hours before departure when possible:

Phone: 855-787-2227

TSA Cares provides assistance through security screening. Wheelchair or curb-to-aircraft service must be arranged separately with the airline. 

Food and Drinks at Atlanta Airport

Atlanta Airport has one of the country’s largest airport dining programs. The current ATL SkyPointe directory lists more than 160 dining destinations, including restaurants, coffee shops, bars, bakeries and grab-and-go markets. 

Use the airport’s interactive directory before your trip to search by:

  • Concourse

  • Restaurant

  • Cuisine

  • Breakfast

  • Coffee

  • Grab-and-go food

  • Vegetarian or vegan options

  • Bar or sit-down service

Restaurant hours can change based on passenger traffic and flight schedules. Early-morning and late-night travelers should check current availability and pack a backup snack.

Best Food in Concourse T

Grindhouse Killer Burgers

Grindhouse offers cooked-to-order burgers, veggie burgers and a full bar. It is a useful choice for travelers looking for a substantial meal near the Domestic Terminal.

Papi’s Caribbean Café

Papi’s serves Cuban and Caribbean-inspired food, including sandwiches, rice dishes and other portable meals.

Atlanta Stillhouse

Atlanta Stillhouse offers bourbon, barbecue and Southern sides near Gate T14.

Goldberg’s Bagel Company & Deli

Goldberg’s is a practical breakfast option for bagels, sandwiches and coffee. 

Best Food in Concourse A

Varasano’s Pizzeria

Varasano’s offers pizza and a sit-down dining environment at Concourse A Centerpoint.

Cat Cora’s Kitchen

Cat Cora’s Kitchen serves entrées, smaller plates and bar beverages near Gate A25.

TAP

TAP offers gastropub-style food and drinks near Gate A3.

P.F. Chang’s

P.F. Chang’s provides familiar Asian-inspired dishes at the Concourse A centerpoint. 

Best Food in Concourse B

Paschal’s Southern Cuisine

Paschal’s is an Atlanta institution known for Southern comfort food. It is an excellent option for travelers who want a meal connected to Atlanta’s local history and food culture. 

Café Intermezzo

Café Intermezzo is a good option for coffee, desserts and a lighter sit-down break.

Fresh to Order

Fresh to Order serves salads, sandwiches and customizable meals that may work well for travelers seeking a lighter option.

Blue Moon Brewhouse

Blue Moon Brewhouse offers pub food, beer and sit-down seating near Gate B11. 

Best Food in Concourse C

LongHorn Steakhouse

LongHorn offers steaks, burgers and familiar American food near Gate C13.

Carrabba’s Italian Grill

Carrabba’s serves Italian-American meals at the Concourse C centerpoint.

The Varsity

Travelers looking for a recognizable Atlanta fast-food experience can consider The Varsity.

Sweet Georgia Juke Joint

Sweet Georgia Juke Joint offers Southern-inspired food and an Atlanta music atmosphere near Gate C42. 

Best Food in Concourse D

Chicken + Beer

Chicken + Beer is co-owned by Atlanta entertainer Ludacris and serves Southern comfort food in an Atlanta hip-hop-inspired setting. 

Grindhouse Killer Burgers

A second Grindhouse location provides burgers, veggie burgers and drinks.

Mustard Seed BBQ

Mustard Seed offers barbecue and Southern-style sides.

Atlanta Braves All-Star Grill

This sports-themed restaurant serves American food and drinks in an Atlanta Braves environment. 

Best Food in Concourse E

One Flew South

One Flew South is ATL’s best-known upscale airport restaurant and has received national recognition for its dining experience. It is a good choice when you have enough time for a sit-down meal. 

Quick meal options

Concourse E also offers coffee, bakery items, salads, sandwiches and quick-service meals. Check current hours before relying on a particular restaurant during an early or late international connection.

Best Food in Concourse F

Ecco

Ecco serves European and Mediterranean-inspired food on the Concourse F mezzanine.

Jekyll Island Seafood Company

Jekyll Island Seafood Company offers seafood and Southern-inspired dishes near Gate F9.

The Varsity

The Concourse F location offers burgers, hot dogs and other Atlanta fast-food favorites.

Coffee and quick meals

Starbucks and several counter-service options are available around the Concourse F centerpoint and mezzanine. 

Food Before Security

Food options before security are more limited than those inside the concourses.

The Domestic Terminal Atrium offers selected restaurants and cafés, while the International Terminal has dining and retail options near its departures and arrivals areas.

Travelers who want the widest choice should plan to eat after completing security.

Best ATL Food for Travelers in a Hurry

When your flight is boarding soon:

  • Choose a restaurant in your current concourse.

  • Use grab-and-go markets rather than table service.

  • Ask how long made-to-order food will take.

  • Avoid riding the Plane Train solely for a specific restaurant.

  • Purchase food before walking to a distant gate.

  • Keep boarding time—not only departure time—in mind.

Boarding may begin 30–50 minutes before departure, and aircraft doors close before the scheduled flight time.

Early-Morning Coffee and Breakfast

ATL has approximately 40 coffee destinations in its current dining directory, including Starbucks, Caribou Coffee, Dunkin’, Coffee Bean locations and local or independent concepts. 

Breakfast options may include:

  • Bagels

  • Breakfast sandwiches

  • Pastries

  • Eggs and breakfast plates

  • Yogurt

  • Fruit

  • Oatmeal

  • Coffee and tea

Not every location opens for the first flight of the day. Pack a granola bar, crackers or another backup snack for very early departures.

Vegetarian, Vegan and Gluten-Free Options

ATL’s directory identifies more than 20 dining destinations with vegetarian or vegan choices. Options may include salads, vegetable-based wraps, smoothies, grain bowls, veggie burgers and customizable meals. 

Travelers can consider:

  • Fresh to Order

  • Nature’s Table

  • Grindhouse veggie burgers

  • Mexican restaurants with customizable bowls

  • Grab-and-go markets with fruit and snack boxes

  • Sushi restaurants with vegetable rolls

Travelers with allergies or celiac disease should speak directly with restaurant employees. Shared kitchens and equipment may create cross-contact risks.


Staying Hydrated at ATL

Accessible drinking fountains are available near restrooms and on every concourse. Water-refill stations are available throughout most concourses, although ATL’s accessibility information currently excludes Concourse F from its refill-station list.

Bring an empty reusable bottle through security and fill it before boarding.

Do not rely entirely on in-flight beverage service. Ground delays, turbulence or short flight times may prevent service from beginning immediately.

Dining Near PreFlight ATL

Travelers who prefer to eat before parking can consider restaurants in College Park and the Virginia Avenue airport-hotel area.

Possible options include:

The Corner Grille
American and Cajun-inspired food in downtown College Park

Spondivits
Seafood and American food near Virginia Avenue

Manchester Arms
British pub-style food in College Park

Brake Pad
Burgers, sandwiches and casual American food

Restaurant hours and traffic conditions should be checked before visiting. A sit-down meal should not replace the recommended airport arrival time.

Atlanta Airport Lounges

ATL has airline lounges, credit-card lounges, independent lounges and private rest suites throughout its concourses.

Delta Sky Clubs

Delta operates eight Sky Clubs across ATL, including locations in Concourses T, A, B, C, D, E and F. The newest location opened at Concourse D Centerpoint in 2025. 

Access depends on qualifying membership, ticket type, airline status or eligible credit-card benefits. Delta’s lounge-access rules have changed in recent years, so review current eligibility before traveling. 

American Airlines Admirals Club

The Admirals Club is located after security across from Gate T11. 

United Club

The United Club is located near Gate T11. 

The Centurion Lounge

The American Express Centurion Lounge is located in Concourse E. Eligible guests can access food, drinks, Wi-Fi, showers and other lounge amenities. 

The Club at ATL

The Club at ATL is located on the Concourse F mezzanine. It serves several airline and lounge-membership programs and may offer day-pass entry, subject to capacity and current policies. 

Minute Suites

Minute Suites locations provide private rooms where travelers can work, relax or sleep during a layover. Current lounge directories identify locations in Concourses B, E and F. 

Lounge tips

  • Confirm access before walking to another concourse.

  • Check whether guests or children require an additional fee.

  • Do not assume a credit card guarantees entry.

  • Lounges may restrict entry when at capacity.

  • Review current operating hours before an early or late flight.

Because every ATL concourse is connected after security, eligible travelers can usually visit a lounge outside their departure concourse. Leave enough time to return to your gate.

Traveling Through ATL With Children

Nursing Rooms and Lactation Pods

Private nursing facilities are located before security in the Domestic Terminal and after security throughout the concourses.

Facilities may include:

  • Locking doors

  • Bench seating

  • Changing surfaces

  • Electrical outlets for pumps

ATL lists nursing locations in the Domestic Terminal and across Concourses T, A, B, C, D, E and F. 

Use the airport’s ADA and Special Services map to identify the closest location to your gate.

Family Restrooms

Family and companion restrooms are located throughout the Domestic Terminal and concourses. An adult changing table is available in a family restroom on the Concourse F departure level. 

Traveling With a Pet or Service Animal

Indoor service-animal relief areas are available in every concourse near:

  • T7

  • A10

  • B33

  • C17

  • D Centerpoint

  • E15

  • F7

An additional outdoor pet-relief area is located on the International Terminal Arrivals level outside Door A1. ATL also provides outdoor relief areas near the Domestic Terminal.

Contact your airline before traveling to confirm:

  • Carrier requirements

  • Pet fees

  • Breed or size restrictions

  • Required health documents

  • Check-in procedures

  • Seasonal restrictions

  • International entry requirements

Accessibility and Additional Assistance

Wheelchair Assistance

Airlines provide wheelchair and curb-to-gate assistance at ATL. Request service when booking, confirm it before traveling and check in with an airline representative when you reach the terminal. 

The airport’s elevators are accessible, and elevators connect Plane Train platforms with concourse levels.

Hidden Disabilities Sunflower Program

ATL participates in the Hidden Disabilities Sunflower program. A Sunflower lanyard, badge or pin discreetly indicates that a traveler may need additional time, understanding or support.

Sunflower items can be requested through ATL and collected at participating airport information desks after completing the airport’s request process. 

The Sunflower does not automatically provide priority security screening or replace services that must be arranged with an airline.

Sensory Room

ATL’s sensory room is located on the Concourse F departures level. It includes calming and interactive features designed to support travelers with autism and other sensory sensitivities.

The entry code can be obtained from a Delta check-in counter or the information desk in Concourse F. 

Wheelchair Charging Stations

Charging stations for electric wheelchairs and mobility scooters are located near Gates:

  • A11

  • A26

  • C17

The stations include charging connections and USB ports. 

Hearing Assistance

Hearing-loop systems are available at information desks in the Domestic Terminal and Concourses E and F. TTY/TDD telephones are also available in designated locations.

Accessibility planning tip

Airport assistance is not automatically shared between separate organizations. Contact each provider individually when you need:

  • A wheelchair-accessible PreFlight shuttle

  • Airline wheelchair assistance

  • TSA Cares support

  • Help during a connection

Wi-Fi, Charging and Airport Conveniences

Free Wi-Fi

Free Wi-Fi is available throughout ATL.

Connect to:

ATL Free Wi-Fi

Open a browser and follow the prompts to accept the terms of service. 

Charging

Power outlets and charging opportunities are available throughout the airport, but busy gates may have limited availability.

Charge your phone before leaving home and keep a portable battery in your carry-on rather than checked luggage.

Interfaith Chapels

ATL has interfaith chapels in:

  • Domestic Terminal Atrium, third floor before security

  • Concourse E after security

  • Concourse F after security

The prayer spaces are open 24 hours a day. 

Medical Assistance

An Atlanta Fire Rescue EMS Center is located on the third floor of the Domestic Terminal Atrium. It can evaluate and treat certain minor illnesses and injuries during posted operating hours.

Approximately 200 automated external defibrillators are installed across ATL facilities. 

Call 911 for an emergency or ask an airport employee for immediate assistance.

Airport Art and Live Music

ATL’s airport-art program includes permanent works, rotating exhibits and performing arts throughout the airport. Travelers walking through the Transportation Mall can see several major installations between concourses. 

During a longer layover, consider walking part of the concourse connector rather than taking the Plane Train.

Information and Customer Assistance

Airport customer-service representatives are positioned around security areas, concourses and Plane Train stations. Information desks are also available in the Domestic and International terminals.

Representatives can assist with:

  • Directions

  • Terminal and concourse navigation

  • Accessibility resources

  • Ground transportation

  • Airport amenities

  • Lost-and-found guidance

Things to Do During an ATL Layover

For a shorter layover:

  • Try a local Atlanta restaurant.

  • Explore airport artwork.

  • Walk between nearby concourses.

  • Visit an eligible lounge.

  • Use Minute Suites for a private rest.

  • Shop for Atlanta or Georgia souvenirs.

For a longer connection:

  • Explore multiple concourses using the Plane Train.

  • Walk through the Transportation Mall art exhibits.

  • Have a sit-down meal at One Flew South, Paschal’s or Chicken + Beer.

  • Visit the Centurion Lounge, Delta Sky Club or another eligible lounge.

  • Use a chapel or quiet space.

Leaving the airport is usually practical only when you have a substantial layover and have accounted for MARTA or driving time, security screening and boarding.

Lost and Found at Atlanta Airport

Who you contact depends on where the item was lost.

Lost on an aircraft or at an airline-controlled gate

Contact the airline directly.

Lost in a terminal, concourse or TSA checkpoint

Items found in public terminal areas and at passenger-security checkpoints are delivered to ATL Lost and Found.

The office is located:

Domestic Terminal Atrium
Third floor, across from the USO office

Current posted hours are Monday through Friday from 7 a.m. to 9 p.m., excluding weekends and holidays.

Email: lost@aatc.org

Submit a lost-item report and include:

  • Detailed description

  • Terminal, concourse and gate

  • Date and approximate time

  • Flight number

  • Identifying marks

  • Serial numbers when applicable

  • Contact information

Make Your Next ATL Trip Easier

A smoother Atlanta Airport experience begins before you reach the terminal. Confirm your flight information, reserve your Atlanta airport parking, arrive early and leave enough time for the shuttle, airline check-in, security and the Plane Train ride to your concourse.

PreFlight Airport Parking ATL offers convenient off-airport parking near Hartsfield-Jackson with covered and uncovered options, complimentary shuttle transportation, direct pickup and drop-off at your vehicle, luggage assistance, EV-charging availability and helpful vehicle services.

Reserve your PreFlight ATL parking before your next trip to secure your space and access the best available rate