Here is our guide on how to navigate one of the world’s busiest airports and some suggestions for enhancing your travel experience when using ATL.

Fun Facts

• Atlanta is one of the biggest and busiest airports in the US, serving over 104 million passengers a year, or over 300,000 passengers a day, to 150 US and 70 international airports. It makes sense why they employ the most people across airports in the US, with more than 63,000 workers.
• Atlanta is Delta's main hub, which is why they make up almost 72% of all the flights coming out of the airport.
• The airport used to be an abandoned racetrack until the founder of Coca-Cola donated the property to become an airport in the 1920s. It was initially named the Atlanta Municipal Airport until the name was changed to the last names of two Atlanta mayors who helped develop the airport more by adding more runways.

Popular Travel Times:

Mondays before 9:00 AM and Fridays 3:00-5:00 pm.

Travel Tip: Plan to arrive at least 3 hours early to navigate the airport and pass through security. The airport offers plenty of activities, so if you get there early there's so much to explore!

Security Tips and Checkpoint Wait Times

TSA screening times vary, depending on departure times. Mid-day; they range from 20-30 minutes; you can check the security wait times at: https://www.atl.com/times/

Hartsfield Jackson is open 24 hours, as is the main TSA Security Checkpoint (TSA PreCheck lines are open 5:00 AM-9:00 PM).

If you are at Terminal North, Lower North, or International, their hours differ:

• Terminal North: 3:30 am to 10 pm
• Terminal Lower North: 3:30 am to 11 pm
• International Terminal: 4:30 am to 12 am (if you are using TSA PreCheck it’s only open from 7 am to 10 am and 2 pm to 7 pm)
• Terminal South is only for TSA PreCheck and CLEAR with PreCheck, which is open from 4 am to 10 pm
• For TSA screening tips and to make your experience easier

Hartsfield Jackson Airport Conveniences

• Free wi-fi accessible across the airport
• Each sitting area has a power plug at each seat
• There are water bottle refills throughout the airport
• Interfaith Chapels are at Concourse E, Concourse F (Level 2), and Domestic Terminal in the main security atrium.
• Are you concerned about your bag being too big? There are FedEx and UPS services at Concourse C, D, T, and E
• Art exhibits are between the terminals, so there is something new to see at the airport!
• If you have more time, there are more services available:
• Chiropractic, massage, nail, waxing, and facial services are available at spas in every terminal.
• There is a barbershop in the domestic terminal.
• There is live music that sets up across multiple restaurants and atriums depending on the day, so keep your ears open to see if you can hear local artists!

Food & Drink at Atlanta Hartsfield-Jackson:

There are over 165 different dining options and 150 shopping locations through the concourses.

• There are multiple places to get coffee before your early morning flight: Starbucks, Caribou, Dunkin Donuts, and several non-chain options.
• If you want to sit down and enjoy a meal, you can go to the TGI Fridays, IHOP, The A Bar & Grill, or LeeAnn Chin
• In Terminal D, you can check out the rappers Ludacri's restaurant called Chicken + Beer and Jay-Z's 40/40 Club

Want to eat before dropping off your car? Some locations near our facility include:

• Spondivits, 1219 Virginia Ave, Atlanta (American, Seafood, 3.1 miles)
• The Corner Grille, 3823 Main Street, College Park (American, Cajun & Creole, 1.6 miles)

Lounge Information

There are 18 lounges across the airport, mainly Delta Sky Club lounges at each concourse. UnitedClubs are at Concourse T, and Minute Suites are at Concourse E and F.

If you’re looking to get access, check your credit card benefits or use Priority Pass, LoungeBuddy, and LoungeKey to get day passes to any of the lounges.

Baby Care

There are 10 childcare locations. At least one is at each terminal, but there are two at Concourse A and T.

Animal Relief Areas

There are 8 pet relief areas throughout the airport, at least one in each terminal. In the Domestic Terminal by W1, there is a 1,000-square-foot dog park where your pet can stretch its legs before or after a flight.

Lost and Found

If you lost anything on your flight or within the TSA line, You can check to see if someone turned it in at the Domestic Terminal Atrium on the 3rd floor, which is open on weekdays between 8:30 am and 5 pm. You can also fill out a Lost Item Report or check with your airline by calling their respective numbers.

Information Counters

Over 70 different Customer Experience Representatives are available to help with directions and questions. They wear green vests and dark suits and are located at security checkpoints as well as the plane train's entrances and exits.

Accessibility Options

Access between Terminals: There are elevators to reach walking tunnels and the plane train.

Access within Terminals: Each terminal can be over a mile long; we recommend connecting with your airline’s customer service for transportation between terminals for faster access to your gate.

Restroom Access: All bathrooms are ADA-compliant and wheelchair accessible. Four sets of bathrooms for both genders are located at each concourse. They are located at the center of each terminal and at either end as well.

TSA Process: There is a TSA Care option to offer assistance through the security process

For Sensory Sensitive Travelers: There is a sensory room in Concourse F that offers a quiet space for sensory-sensitive travelers to take a break before their flight. You can get the code at the Delta Airline check-in desk in Concourse F.

Check out our article on traveling with a wheelchair for more tips

For more information about resources available at ATL for reduced mobility travelers

PreFlight Airport Parking

PreFlight Atlanta is a gated lot with covered and uncovered parking  with a 7-10 minute shuttle to Hartsfield-Jackson International Airport (ATL). Enjoy complimentary amenities for stress-free travel! PreFlight also offers a Frequent Parker Program, where you can earn free parking and get special offers!

What Kind of Parking

Premium Covered:

Enjoy shaded parking with easy access to EV charging. We have two sections: international and domestic, to ensure you get your flight as quickly as possible! 

Uncovered Covered (Domestic):

We offer wide parking spaces where we will pick you up directly to go to your flight.

PreFlight Atlanta Airport Parking Distance

It's a 10-15-minute shuttle trip from PreFlight to Hartsfield-Jackson. The shuttle will go to/from each terminal within 7-12 minutes between 8 a.m. and 11 p.m. If your flight is outside these times, please call 404.767.8000 or text terminal (domestic or international) and # of passengers to 312.533.8796.

PreFlight Airport Hartsfield-Jackson Amenities

Free Tire Inflation and Battery Jumps

If you need your battery jumped or tires inflated, please talk to the front desk, and they will be happy to help you!

Free Shuttle Transportation

With pick up and drop off directly from your car, we offer free transportation to the ATL airport. Shuttle times are every 6-12 minutes with real-time shuttle tracking!

For pick-up from the airport between Midnight and 7:00 AM, or at all times for the International Terminal, please call 404.767.8000 or text terminal (domestic or international) and # of passengers to 312.533.8796.

Free EV Chargers

We provide over 28 spaces with 120V outlets at our covered stalls. Please bring your EV charger cables to use them. 

Travel Tip: Track your flight during your commute to the airport and while you’re away from your gate. Link to tracking your Flight.

To help you navigate the airport, use the interactive map to explore the diverse range of shopping options available and discover any additional amenities or services that may interest you. Happy Travels!