At PreFlight Airport Parking BOS, we have been helping travelers enjoy easier trips through Boston Logan International Airport for more than 10 years. Each year, we serve more than 70,000 travelers with convenient off-airport parking, complimentary shuttle transportation, and helpful vehicle services.
Through those years of experience, we have learned what travelers need to know before heading to New England’s largest airport. Whether you are looking for parking near Boston Logan, finding your airline’s terminal, deciding where to eat, or preparing for an international connection, this Boston Logan Airport guide can help make your next trip easier.
Boston Logan Airport at a Glance
Boston Logan International Airport, commonly called Logan or BOS, is located in East Boston, only a few miles from downtown. It is one of the nation’s busiest airports despite having the second-smallest footprint among the top 20 major U.S. airports. More than 40 airlines connect Logan with over 100 domestic and international destinations.
Boston Logan has four passenger terminals:
Terminal A
Terminal B
Terminal C
Terminal E
There is no Terminal D. Each terminal has its own airline check-in areas, baggage claim, security checkpoints, restaurants, and ground transportation services.
Before leaving for the airport, confirm:
Your operating airline
Your departure terminal
Your gate and boarding time
Your flight status
Your airline’s baggage-drop deadline
Current security wait times
Airport roadway or construction alerts
Restaurant hours if you plan to eat
Pay close attention to the operating airline on your itinerary. A codeshare flight may be sold by one airline but operated by another, which can affect where you check in and which terminal you need. Massport recommends confirming the exact terminal and gate directly with your airline or through the airport flight-status tracker.
Fun Facts About Boston Logan
Boston Logan officially opened in 1923 on what was then a muddy section of East Boston waterfront. Over the following century, additional land was created around the airport to accommodate terminals, runways, and other aviation facilities.
Other facts and airport landmarks include:
The airport is named for General Edward Lawrence Logan, a Boston military officer and public official.
Terminal E’s Logan 100 exhibit tells the story of the airport’s first century.
The Tuskegee Airmen Honor Wall in Terminal C honors the pioneering aviators and local veteran Enoch O’Dell “Woody” Woodhouse II.
The permanent 9/11 Memorial honors the passengers and crews of American Airlines Flight 11 and United Airlines Flight 175.
Boston Logan provides nonstop service to more than 120 destinations.
Terminal E’s modern red exterior was designed to reflect colors associated with Boston’s brick buildings and changing seasons.
How Early Should You Arrive at Boston Logan?
Boston Logan recommends arriving:
Two hours before a domestic departure
Three hours before an international departure
Add more time during holidays, school vacation weeks, summer travel periods, major Boston events, and severe weather. Travelers using off-airport Boston Logan parking should also include time to park, unload their luggage, ride the airport shuttle, check bags, and go through security.
Early morning and late-afternoon flights can overlap with Boston commuter traffic. The Ted Williams Tunnel, Sumner Tunnel, and airport roadways may also experience congestion or construction.
PreFlight travel tip
Set your parking reservation time for when you expect to arrive at PreFlight BOS, not for your flight’s departure time. Build in enough time for parking, luggage loading, the shuttle ride, airline check-in, and security.
Planning to eat before your flight? Add another 30–60 minutes, especially if you want a sit-down meal.
Boston Logan Terminal Guide
Airlines and gates can change, so always confirm your terminal before traveling. Delta commonly operates from Terminal A; American Airlines, United, and Southwest use Terminal B; and JetBlue primarily uses Terminal C. Terminal E is Logan’s primary international terminal, although some international departures may leave from another terminal.
Terminal A
Terminal A is primarily associated with Delta Air Lines and includes a main terminal and satellite concourse.
Terminal A offers:
Two security checkpoints
Delta Sky Club locations
Restaurants, cafés and grab-and-go markets
Nursing and family facilities
An indoor animal relief area
Charging stations and free Wi-Fi
Pedestrian access to Central Parking
The main terminal and satellite concourse are connected after security by an underground walkway. Allow extra walking time if your gate is in the satellite building.
Terminal B
Terminal B serves several major domestic airlines, including American Airlines, United Airlines, and Southwest Airlines.
Terminal B offers:
Two security checkpoints
American Airlines Admirals Club
United Club
Chase Sapphire Lounge by The Club
Two Kidport children’s play areas
Restaurants and shops on both sides of the terminal
Nursing facilities
Indoor animal relief areas
Direct access to the Terminal B Parking Garage
Terminal B is divided into different gate sections. Confirm whether your flight is departing from Gates B1–B22 or B23–B40 before choosing a checkpoint or restaurant.
Terminal C
Terminal C is the center of JetBlue’s Logan operations and also serves several other domestic and international carriers.
Terminal C offers:
One main security checkpoint
The Lounge
Boston Public Market
Restaurants, cafés, and convenience stores
A Kidport play area near Gate C25
Nursing facilities
The Tuskegee Airmen Honor Wall
Post-security connections to Terminals B and E
Terminal C can become busy during JetBlue’s morning and evening departure periods. Check your gate before entering restaurant lines or walking toward another terminal.
Terminal E
Terminal E is Logan’s primary international terminal and handles most international arrivals requiring U.S. Customs and Border Protection processing. International departures can still leave from any Logan terminal, so verify your airline assignment.
Terminal E offers:
Two security checkpoints
U.S. Customs and Border Protection facilities
International airline and premium lounges
Duty-free shopping
Currency exchange and SIM card services
Restaurants and bars
The Logan 100 history exhibit
A sensory and calming room near Gate E15
Nursing and family amenities
Indoor animal relief areas
Travelers meeting an international passenger should wait on the Terminal E Arrivals level after the passenger has collected luggage and cleared customs.
Connecting Between Boston Logan Terminals
Terminals B, C and E are connected after security. Passengers with properly checked-through luggage and a same-reservation connection may be able to move between these terminals without going through TSA again. Check with your airline because individual itineraries and international-arrival procedures vary.
Terminal A is not currently connected to the other terminals after security. Travelers transferring between Terminal A and another terminal generally need to exit security, walk or take the free Massport shuttle, and pass through TSA again. A future Terminal A–B connector is under construction, so this process may change.
International connections
Passengers arriving internationally from an airport without U.S. preclearance must generally:
Clear immigration.
Collect checked luggage.
Pass through customs.
Recheck luggage when applicable.
Proceed to the connecting terminal.
Pass through security again.
Allow a generous connection time, particularly during busy international-arrival periods.
Parking Near Boston Logan Airport
PreFlight Airport Parking BOS is located at:
111 Eastern Avenue
Chelsea, MA 02150
PreFlight offers short- and long-term off-airport parking near Boston Logan with complimentary transportation to every terminal. The parking lot is approximately a 7–15-minute shuttle ride from BOS under normal traffic conditions.
Reserve ahead to secure your space, access the best available rate, and avoid searching for airport parking on the day of your flight.
How PreFlight BOS Parking Works
Make your reservation online or through the PreFlight app.
Scan the reservation barcode at the entrance.
Park and wait beside your vehicle.
The shuttle driver will pick you up directly at your car and assist with your luggage.
Keep the red locator slip provided by the driver.
After your trip, follow the return-pickup instructions for your terminal and use the shuttle tracker in the app.
The shuttle will return you directly to your vehicle.
Scan your reservation again when leaving the facility.
The red locator slip identifies your parking space and includes important return-shuttle instructions. Take a photo of the slip in case the paper copy is misplaced.
PreFlight travel tip
Park only in the designated active row. If you park in another section of the lot, the shuttle driver may not know where to find you, which can delay your trip to the airport.
PreFlight BOS Shuttle Information
PreFlight shuttles generally check each Logan terminal every 7–10 minutes, and real-time tracking is available online and through the PreFlight app. Airport traffic and construction can increase wait and travel times.
For airport pickups between 11 p.m. and 8 a.m., call 617-884-2294. You do not need to call for transportation from the parking lot to the airport.
Terminal A pickup
Cross the terminal roadway and wait at the designated courtesy-bus booth.
Terminal B pickup
Follow the courtesy-bus signs near Door B106 or B115. Airport construction may temporarily move the stop, so follow posted signage and the instructions on your red locator slip.
Terminal C pickup
Exit baggage claim through Door C110. The shuttle pickup area is to the right.
Terminal E pickup
Cross the terminal roadway and proceed to the last courtesy-bus booth on the right.
For the smoothest experience, collect all luggage and reach the courtesy-shuttle area before checking the real-time shuttle tracker.
PreFlight BOS Amenities
PreFlight BOS offers:
Complimentary shuttle service
Pickup and drop-off directly at your vehicle
Luggage assistance
Public restrooms
Tire-inflation assistance
Battery jump-start assistance
EV charging
Wheelchair-accessible shuttle availability
Real-time shuttle tracking
Gated parking
Frequent Parker rewards
EV charging uses 120-volt outlets and is subject to availability. Drivers must bring their own compatible charging cable.
Travelers who need a wheelchair-accessible PreFlight shuttle should call 617-884-2294 at least 24 hours before arriving so the correct vehicle can be prepared.
PreFlight BOS is a cashless facility. Bring a credit or debit card for any additional charges. If a return is delayed, do not create a second reservation. Pay the difference when exiting, and the original reservation rate will be applied to eligible additional time.
PreFlight Frequent Parker Program
PreFlight members receive:
$5 off their first eligible stay
One point for every dollar spent
Points redeemable toward free parking
Access to promotions and member offers
Easier stay and reservation tracking
Boston Logan TSA Security Information
Security wait times vary by terminal, checkpoint, day and flight schedule. Boston Logan provides live estimates, but those estimates begin at the checkpoint queue entrance and may not include lines extending outside the measured area.
Current checkpoint organization includes:
Terminal A
Checkpoint 1: All A gates
Checkpoint 2: All A gates, TSA PreCheck only
Terminal B
Checkpoint 3: Gates B1–B22
Checkpoint 4: Gates B23–B40
Terminal C
Checkpoint 5: All C gates
Terminal E
Checkpoint 6: All E gates
Checkpoint 7: All E gates
TSA PreCheck is available in every terminal. CLEAR is currently available in Terminals A, B and E. Hours and lane availability may change based on staffing and flight schedules.
Boston Logan is open 24 hours, but post-security areas close after the final scheduled departure. When checkpoints are closed, travelers must remain in the public pre-security area until TSA reopens.
Before entering security
Have the following ready:
Boarding pass
REAL ID-compliant license or another TSA-accepted ID
Liquids packed according to current TSA rules
Electronics positioned for easy removal when required
Medication and essential medical supplies in your carry-on
Food packaged so it can be inspected easily
TSA Cares
TSA Cares provides additional screening support for passengers with disabilities, medical conditions, and other special circumstances. Contact TSA Cares at 855-787-2227 at least 72 hours before travel when possible.
Wheelchair and curb-to-gate assistance must still be arranged separately with your airline.
Food and Drinks at Boston Logan Airport
Boston Logan has a wide selection of local restaurants, national chains, coffee shops, bars and grab-and-go markets across all four terminals.
Use the airport dining directory or FlyLogan app to filter options by terminal, location, meal type and dietary preference. BOS2GO lets travelers order ahead from participating restaurants and pick up their meal before heading to the gate.
Restaurant hours are often tied to flight schedules. Many locations open before the first departure and close approximately 30 minutes before the terminal’s last flight, but exact hours can change.
Best Food in Boston Logan Terminal A
For a sit-down meal
Alta Strada offers Italian dishes, pizza, breakfast and table service. Order-ahead service may also be available.
Legal Sea Foods, located post-security near Gate A4, serves New England seafood classics and offers takeout for travelers who need to return to their gate.
For local sports atmosphere
Boston Bruins Bar serves American food, breakfast and drinks in a sports-themed environment.
For a quick meal
Options include:
B.GOOD
Chick-fil-A
Buffalo Wild Wings GO
Berkshire Farms Market
B.GOOD and Berkshire Farms Market offer some vegetarian and gluten-free selections, while the market can be useful for packaged snacks and grab-and-go food.
For early-morning travelers
Several Terminal A restaurants open around the first flight of the day. Chick-fil-A currently lists a 4 a.m. opening Monday through Saturday, while other locations generally open approximately one hour before the first departure. Check the directory before relying on a specific option.
Best Food in Boston Logan Terminal B
For New England seafood
Legal Sea Foods, near Gate B26, offers seafood classics, an all-day menu, and takeout.
For Italian food
Lucca, near Gate B15, offers pasta and other Italian dishes inspired by the restaurant’s Boston-area locations.
For a healthier quick meal
CAVA offers customizable bowls and pitas with vegan, vegetarian, and gluten-free options.
For grab-and-go food
Options such as B.GOOD and Berkshire Farm to Flight provide sandwiches, breakfast food, bakery items, pizza, and packaged meals. Both are currently open early enough to serve many morning departures.
Best Food in Boston Logan Terminal C
For local Boston variety
Boston Public Market brings several local food concepts into one airport space. Depending on operating hours, options may include:
Mother Juice
Market Bagels
La Cocina
Red’s Best
Bon Me
Beantown Pastrami Co.
The Market Bar
Opening times differ within the market, with some breakfast options starting early and lunch concepts opening later.
For seafood
Legal Sea Foods provides seafood and New England-inspired meals in Terminal C.
For travelers in a hurry
Terminal C has coffee shops, convenience stores, bakeries, and quick-service counters. Choose an option close to your gate because the terminal can involve a significant walk, especially during busy JetBlue departure periods.
Best Food in Boston Logan Terminal E
For local drinks and a sit-down meal
Boston Harbor Distillery serves American food, breakfast, and locally inspired drinks. Current hours begin later in the day, so it may not work for early international departures.
For Boston-area favorites
Terminal E dining may include local or regional concepts such as:
Legal Sea Foods
Sal’s Pizza
Wahlburgers
Boston Harbor Distillery
Offerings can change as Terminal E continues to expand and modernize, so check the current airport directory before traveling.
International departure tip
Purchase food, water, and snacks before walking to a distant Terminal E gate. Restaurant choices can become more limited farther down the concourse, especially late at night.
Best BOS Food for Travelers in a Hurry
When your flight is boarding soon:
Choose a restaurant close to your gate.
Use BOS2GO to order ahead when available.
Ask how long made-to-order food will take.
Select a grab-and-go market instead of table service.
Buy water before reaching the boarding area.
Keep your boarding time—not only departure time—in mind.
Boarding may begin 30–50 minutes before departure, and the aircraft door closes before the listed flight time.
Early-Morning Coffee and Breakfast
Logan has multiple Dunkin’, Starbucks, Peet’s Coffee, and other coffee counters across the airport.
Early-morning hours vary by terminal. Some locations open at approximately 4 or 4:30 a.m., while others begin service around one hour before the first flight. Pack a breakfast bar or another backup snack when traveling before sunrise.
Vegetarian, Vegan, and Gluten-Free Food
Boston Logan’s dining directory identifies restaurants offering vegetarian, vegan and gluten-free choices.
Options may include:
CAVA
B.GOOD
Boston Public Market vendors
Camden Food Co.
Berkshire Farms Market
Salads, bowls, and packaged snack boxes at grab-and-go stores
Travelers with food allergies or celiac disease should speak directly with restaurant staff. Airport kitchens may use shared cooking and preparation surfaces, so a menu label does not guarantee there will be no cross-contact.
Purchase food before visiting a Kidport so children can eat and play without another long walk through the terminal.
Pack enough snacks for the airport, the flight and a possible delay. Keep them in an easy-to-reach section of your carry-on instead of inside checked luggage.
Staying Hydrated at Logan
Bring an empty reusable water bottle through security and fill it inside the terminal. Hydration stations and drinking fountains are available throughout the airport.
Do not wait until boarding to purchase water. Turbulence, a ground delay or a short flight may prevent the crew from beginning beverage service immediately.
Dining Near PreFlight BOS
Travelers who prefer to eat before parking can consider several East Boston restaurants near the PreFlight facility:
Mario’s Restaurant
347 Chelsea Street
Italian food; currently open for dinner Monday through Saturday.
Rino’s Place
258 Saratoga Street
Italian food and homemade pasta; hours and payment policies should be checked before visiting.
Rincón Limeño
409 Chelsea Street
Peruvian and Latin American food.
Oliveira’s Restaurant
297 Chelsea Street
Brazilian barbecue and buffet-style dining.
Allow enough time for dining, traffic and parking. A sit-down restaurant should not replace the two- or three-hour airport arrival recommendation.
Boston Logan Airport Lounges
Boston Logan has more than 10 airlines and independent lounges across its terminals. Access may depend on cabin class, airline status, lounge membership, credit-card benefits or a purchased day pass.
Terminal A
Delta Sky Club locations
Terminal B
American Airlines Admirals Club
United Club
Chase Sapphire Lounge by The Club
Terminal C
The Lounge
Terminal E
Air France Lounge
British Airways Lounge
Emirates Lounge
Lufthansa Lounge
Delta facilities
Terminal B, C and E passengers may be able to access lounges in another connected terminal without leaving security. Terminal A is separate, so do not leave Terminal A solely to visit another lounge unless you have enough time to go through security again.
Traveling Through Boston Logan With Children
Kidport Play Areas
Boston Logan’s Kidport areas give children space to move and play before boarding.
Current locations include:
Terminal B near Gate B16
Terminal B in the retail corridor toward Gates B30–B36
Terminal C before Gate C25
Kidport locations may temporarily shift during renovations, so confirm them in the FlyLogan app or interactive map.
Nursing Rooms and Family Facilities
Nursing rooms and family facilities are available throughout the airport’s terminals. Amenities may include:
Seating
Sinks
Diaper-changing surfaces
Electrical outlets
Additional privacy
ADA-accessible space
Use the FlyLogan app or airport map to find the closest room to your gate rather than relying on an older printed list.
Traveling With a Pet or Service Animal
Boston Logan has animal relief areas in each terminal after security and on the Arrivals-level curb outside every terminal. This provides more options than the two locations listed in the original guide.
Pets should remain in carriers while inside the terminals, except when using a relief area or when permitted as a trained service animal.
Contact your airline before traveling to confirm:
Carrier requirements
Pet fees
Size and breed restrictions
Required health documents
Check-in procedures
International entry requirements
Boston Logan also operates BOS PAWS, an animal-therapy program that brings trained therapy dogs into the terminals to help travelers feel calmer.
Accessibility and Additional Assistance
Wheelchair Assistance
Wheelchair and curb-to-gate services are provided by individual airlines. Request assistance when booking, confirm it before travel and check in with your airline representative upon arrival.
Accessible pickup and drop-off locations are available at every terminal. Airport transportation options, including Massport shuttles, the Silver Line and Logan Express, provide wheelchair-accessible service.
Accessible Restrooms
ADA-compliant and assisted-care restrooms are located throughout the airport. Use the FlyLogan app or interactive map to locate the closest option to your gate.
Hidden Disabilities Sunflower Program
Boston Logan participates in the Hidden Disabilities Sunflower program. Travelers can wear a Sunflower lanyard to discreetly indicate that they may need more time, patience or assistance because of a non-visible disability.
Contact airport customer service or use an information booth to ask about receiving a lanyard. The program does not automatically provide priority screening or airline assistance.
Sensory and Calming Room
Boston Logan’s Sensory and Calming Room is located after security in Terminal E near Gate E15. It is open 24 hours a day and includes calming, tactile features and an airplane simulation space.
To enter, press 1, 4, 3, and then Enter on the keypad. The room is reserved for passengers with sensory or special needs.
Aira for Blind and Low-Vision Travelers
Massport partners with Aira to provide visual interpreting for travelers who are blind or have low vision. Through the mobile app, a live agent can assist with navigation from the curb and check-in area to security and the gate.
Wings for Autism
Wings for Autism provides opportunities for individuals with autism and their families to practice the airport experience before traveling. Activities may include check-in, security screening, waiting at a gate and boarding an aircraft.
The event is organized with the Charles River Center, Massport, airline partners and TSA. Program dates and availability vary, so families should contact the organizers in advance.
TSA Cares
Travelers who need additional assistance through security can contact TSA Cares at 855-787-2227 at least 72 hours before departure.
Accessibility tip
Airport assistance is not automatically transferred between the parking shuttle, airline and TSA. Contact each organization separately when you require:
An accessible PreFlight shuttle
Airline wheelchair service
TSA screening assistance
Help during a connection
Wi-Fi, Charging and Airport Services
Free Wi-Fi is available throughout all terminals. Connect to:
BOSWiFi
Charging outlets and work areas are available throughout the airport, but spots near busy gates may fill quickly. Charge your phone before leaving home and keep a portable battery in your carry-on.
FlyLogan App
The official FlyLogan app provides:
Flight-status notifications
Interactive maps and step-by-step directions
BOS2GO food ordering
Airport shuttle and bus information
Virtual customer assistance
Logan Express tickets
Parking information
Lost-and-found guidance
The ability to save a parking location
Although PreFlight customers should use the PreFlight app and locator slip to remember their space, FlyLogan remains useful for navigating inside the airport.
Airport Customer Service
Massport customer service representatives are available daily from 6 a.m. to 10 p.m.
Call:
800-23-LOGAN
800-235-6426
Press 0 during the recorded message. Travelers can also use courtesy phones, information booths or video chat through the FlyLogan app. Language-translation assistance is available.
Chapel and Quiet Reflection
Our Lady of the Airways is located before security on the Arrivals level of Terminal C. It is the oldest airport chapel in the United States and serves as a non-denominational space for prayer and reflection.
Art, History and Things to Do During a Layover
Travelers with extra time can explore:
The Logan 100 exhibit in Terminal E
The Tuskegee Airmen Honor Wall in Terminal C
The permanent 9/11 Memorial outside the terminal area
Rotating airport art installations
Live music and cultural performances
Local Boston restaurants and shops
BOS PAWS therapy-dog visits
For a short connection, stay near your gate. For a longer connection between Terminals B, C and E, use the post-security walkways to explore additional dining and shopping without repeating security.
Leaving the airport for downtown Boston is practical only when you have a substantial layover and have accounted for transportation, baggage, security and boarding time.
Lost and Found at Boston Logan
Who you contact depends on where the item was lost.
Lost in a public airport area
Submit a free claim through Boston Logan’s Lost and Found Program.
The Lost and Found Office is located on the Arrivals level between Terminals C and E, next to the Security Badge Office. It is currently open daily from 7 a.m. to 8 p.m.
Lost on an aircraft or at an airline gate
Contact the airline directly.
Lost at a TSA checkpoint
Submit a claim through TSA Lost and Found.
Lost in a customs area
Contact U.S. Customs and Border Protection.
When submitting a report, include:
A detailed description
Date and approximate time
Terminal and gate
Flight number
Identifying marks or serial numbers
Contents of a missing bag
Contact information
Do not submit duplicate claims for the same item, as this may slow the matching process.
Make Your Next BOS Trip Easier
A smoother Boston Logan experience begins before you reach the terminal. Confirm your flight information, reserve your Boston airport parking, arrive early, and leave enough time for the shuttle, airline check-in, security, and the walk to your gate.
PreFlight Airport Parking BOS offers convenient off-airport parking near Boston Logan with complimentary shuttle transportation, direct pickup and drop-off at your vehicle, luggage assistance, EV-charging availability, and helpful vehicle services.
Reserve your PreFlight BOS parking before your next trip to secure your space and access the best available rate.