At PreFlight Parking BOS, we have been helping travelers make their trips simpler by getting to and from Boston Logan Airport for over 10 years and helping more than 40,000 travelers annually by providing off-airport parking. We have listened to our travelers to help build what we know about Boston's international airport. With what we have learned, here is our guide to everything you need to know about Logan Airport to help make your next adventure easier!

Fun Facts

• Boston Logan International Airport is a major hub in New England, serving over 30 million passengers annually. It's ranked as one of the top 20 busiest airports in the US.
• In the 1920s, the site was a military base for the State Guard and the Army Air Corps. The airport was initially known as Jeffery Field until it was transferred to the city of Boston and subsequently to the Massachusetts Port Authority, also referred to as Massport.
• The airport was named after General Edward Lawrence Logan because of his efforts in the Spanish-American war and lobbying for pilots to receive military veteran status.
• They filled the harbor around the airport several times to make room for new terminals and larger plane landing areas.

Popular Travel Times:

The busiest days and times are weekdays from 6:00 to 8:30 AM and 4:00 to 7:00 PM, and Sundays from 4:00 to 7:00 PM.

 

Travel Tip: Arrive at least 2 hours early so you have enough time to navigate the airport and get through security. There is plenty to see and do at the airport, so you might want to stay longer!

Boston PreFlight Parking Amenities

• Free tire inflation and battery jumps
• EV vehicle charging stations
• Wheelchair-accessible shuttles (please call 617-884-2294 to schedule 24 hours in advance)
• Pick up and drop off directly next to your car every time.

Security Tips and Checkpoint Wait Times

TSA screening times vary, depending on the day of the week and time of day. Always allow at least 30 minutes for security clearance.

• Logan’s pre-security area is open 24 hours a day, but TSA security checkpoints typically open an hour before the first departure.
• If you are using CLEAR at Terminal A and B
• You can CLEAR for 2 months free for a faster security time
• For TSA screening tips and to make your experience easier

Logan Conveniences:

• There is free wifi across the airport; look for the network: BOSWifi
• There are art installations throughout the airport
• There is a beautiful 9/11 memorial outside across from Terminal A; it's a glass room that honors those who passed during the attack.
• The Tuskegee Airmen Honor Wall, located in Terminal C on the first floor, celebrates the first African-American pilots and their brave impact on American history. The mural is dedicated to Enoch "Woody" Woodhouse, a living veteran of World War II and his inspired life.
• Logan 100, located in Terminal E, is a series of stories about Logan Airport's 100-year history.

 

Travel Tip: Track your flight during your commute to the airport and while you’re away from your gate. Link to tracking your Flight. There is also an app called FlyLogan, which offers flight notifications, food options, an interactive airport map, a virtual assistant, and the ability to order food ahead of time.

Lounge Information

There are 11 lounges available. There are 3 Delta Lounges, 2 in Terminal A and one in Terminal E. There are United, American Airlines, and Chase Sapphire lounges located in Terminal B. In Terminal C, there is only one called The Lounge-Aer Lingus. To round out the list, there is an Emirates and a Lufthansa lounge.

 

All of the lounges vary in terms of when they are open, so check the app to confirm.

Food & Drink at Boston Logan:

There are 76 different food options at the Logan Airport before and after security:

 

Boston Logan has a lot of coffee options. There are multiple Starbucks in each terminal. Other options include Peet’s Coffee and Dunkin Donuts.

 

Have more time before your flight and looking for a place to sit down? Stop at any of Logan’s sit-down restaurants, such as Boston Public Market, Davio’s Northern Italian Steakhouse, and Gachi Sushi & Noodles.

 

Want to eat before dropping off your car? Some locations near our facility include:

• Mario’s Restaurant, 347 Chelsea St, Boston (Italian, 0.9 miles)
• Rino’s Place, 258 Saratoga St, Boston (Italian, 1.4 miles)
• Rincon Limeno, 409 Chelsea Street, Boston (Latin American, Peruvian, 2.1 miles)
• Oliverira’s, 297 Chelsea Street, Boston (Brazilian, Barbecue, 0.7 miles)

Baby Care:

There are 8 nurseries at the airport: 4 in Terminal A on the second floor, 2 in Terminal B on the second floor, and one in both Terminal C (second floor) and E (third floor)

 

For older children, there is a play area called Kidport where they can run around and play before their flight. Kidport play areas are located in Terminals A, B, and C.

Animal Relief Areas

Traveling with a pet? The airport has two locations designated for your pet:

 

Before Security: Go to Terminal B, go through the Terminal B106 door, and take a right; the relief area will be at the end of last flower bed.

After Security: Make your way to Gate B4, and across the way is the relief area

Lost and Found

If you lost something in the common spaces of the airport: you can fill out this form to see if the airport staff found it or you can go to the Lost and Found Office, located at Arrivals between Terminal C and E.

If you lost something on your flight: you will have to contact your airline.

If you lost an item at TSA: there is a form to see if they found your lost items.

Information Counters

There are information counters at each terminal right before security, but there aren't any at the gates. You also have the option to use the FlyLogan app to send a message to an agent for help, or if you'd rather have a conversation, you can dial 800-235-6426.

Accessibility Options

Navigating the airport: When you enter any of the terminals there large handicapped signs next to wheelchairs with staff that can help you to your gate. If you book your flight with wheelchair service you can get pre-boarding for additional support. You can also talk to an airline representative at their designated counter to request a wheelchair.

 

Restroom Access: Each bathroom is ADA-compliant, with 33 assisted care restrooms across the airport. The assisted care restrooms are at almost every bathroom area at the airport, they tend to be at the ends of each terminal unless its near security, lounge, or dining area.

 

TSA Process: There is a TSA Care option to offer assistance through the security process

 

For Sensory Sensitive Travelers: There is a sensory room open 24/7 near gate E15; a passcode is required to get in. The code is 1-4-3, then hit ENTER.

 

For Low-Vision or Blind Travelers: the Aira app provides audio descriptions of your surroundings so you can safely navigate the airport with a live agent helping you the entire time. Usually, it requires a subscription, but Sky Harbor offers this service for free when you're at the airport.

 

The airport also offers a program called Wings for Autism that allows children with autism to practice the traveling process so they aren't overwhelmed. More than 10,000 individuals have used this to make their traveling experience easier. This is an event at the Charles River Center. You can either call the center at (781)972-1000 or email wingsforautism@massport.com to learn more about the program.

 

Some airlines, like American and United, have mobility chair lifts to help reduce wheelchair damage during baggage loading. Logan is one of the few airports in the US where this feature is available.

 

 

PreFlight Boston Airport Parking

PreFlight Logan is a gated lot with a 7-12 minute shuttle to Logan International Airport (BOS). Enjoy complimentary amenities for stress-free travel! PreFlight also offers a Frequent Parker Program, where you can earn free parking and get special offers!

  

PreFlight Distance

It's about a 10-minute shuttle trip from PreFlight to Logan Airport. The shuttle will go to/from each terminal within 7-12 minutes between 8 a.m. and 11 p.m. If your flight is outside these times, please call 617-884-2294 for pick-up.

If you would like a wheelchair accessible shuttle please call ahead of time so we can ensure that its ready for your arrival.

 

PreFlight Airport Logan Amenities

Free Tire Inflation and Battery Jumps

If you need your battery jumped or tires inflated, please talk to the front desk, and they will be happy to help you!

Free Shuttle Transportation

With pick up and drop off directly from your car, we offer free transportation to the BOS airport. Shuttle times are every 6-12 minutes with real-time shuttle tracking!

For pick-up from the airport between Midnight and 7:00 AM, or at all times for the International Terminal, please call 617.884.2294 for pick-up from the airport. No need to call for a shuttle to the airport.

Free EV Chargers

We provide over five spaces with 120V outlets by our lobby. Please bring your EV charger cables to use them. 

 

 

Use the BOS interactive map to help you explore everything the airport has to offer, such as art, exhibits, dining, and shopping opportunities. Happy Travels!